Last Updated: Nov 13, 2023
Thank you for choosing Bambini! We strive to provide high-quality products for your children. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
1. Returns
1.1. Items Eligible for Return:
● We accept returns within 30 days of the purchase date. ● To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags attached.
1.2. Items Not Eligible for Return:
● Personalized or customized items. ● Items marked as final sale.
1.3. Return Process:
● To initiate a return, please contact our customer service at [email protected] ● You will be responsible for the return shipping costs.
1.4. Refund Processing:
● Once your return is received and inspected, we will notify you. ● If the return is approved, a refund will be processed to the original method of payment.
2. Exchanges
2.1. Exchanges are subject to availability.
● If you need to exchange an item, please contact our customer service.
3. Damaged or Defective Items
3.1. If you receive a damaged or defective item:
● Please contact us within 30 days of receiving the item. ● We will provide instructions on how to return the item or arrange for a replacement.
4. Cancellations
4.1. Order Cancellation:
● You may cancel your order within 24 hours of purchase by contacting our customer service. ● Once the order is processed, it cannot be canceled.
5. Refunds
5.1. Refund Timeline:
● Refunds may take 6 business days to be processed. ● The timeline may vary depending on your bank or credit card provider.
5.2. Partial Refunds:
● If only part of your order is returned, the refund will be for the returned items only. 6. Contact Us 6.1. If you have any questions or concerns about our Return & Refund Policy, please contact us at t [email protected]